Open Nav
Back to Support

Obtaining Return Merchandise Authorization number

Updated onFebruary 18, 2022

Obtaining RMA number under 30-Day Return Policy

Obtaining the RMA for 30-Day Return Policy will involve answering several questions:

Answers shall be sent at contact@aidlab.com with subject: [Your order number] Return - RMA number request. Please allow up to seven business days for Aidlab to review the customer request for RMA.

Before proceeding with the RMA process, make sure that you are familiar with the current manipulation fees.

Obtaining RMA number under Manufacturer’s Limited Warranty

Obtaining the RMA for Manufacturer’s Limited Warranty will involve answering several questions and following the technician's directions for testing the product in question:

Answers shall be sent at contact@aidlab.com with subject: [Your order number] Warranty - RMA number request. Please allow up to seven business days for Aidlab to review the customer request for RMA.

24x7 Support over email

Can’t find your answer? Get in touch with our team—we‘re here to help.

Contact us
Technical questions on chat

Got any technical questions? Our support agents hang out on LiveChat.

Chat with agent

Subscribe

Join our community for exclusive health tips, product updates, and more.

Language

Aidlab's Logo

Aidlab™ is a registered trademark. Copyright © 2024

Aidlab™ is a registered trademark. Copyright © 2024