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Troubleshooting

Aidlab got wet while using it

Updated onJanuary 17, 2021

iOS or Android application got stuck

Updated onFebruary 12, 2021

Low signal quality

Updated onNovember 29, 2021

Aidlab does not turn on

Updated onJanuary 17, 2021

Aidlab cannot be found by application

Updated onMay 1, 2021

Aidlab turns off after 60 seconds if not paired

Updated onJuly 27, 2021

My chest strap is broken

Updated onFebruary 18, 2022

Aidlab is connected but no data is received

Updated onJuly 31, 2021

Connectivity problems on Android

Updated onJanuary 14, 2021

My data disappeared

Updated onAugust 14, 2021

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